{"id":381,"date":"2026-05-04T03:19:35","date_gmt":"2026-05-04T03:19:35","guid":{"rendered":"https:\/\/sntraders.us.cc\/?page_id=381"},"modified":"2026-05-04T04:01:58","modified_gmt":"2026-05-04T04:01:58","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/sntraders.us.cc\/index.php\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"381\" class=\"elementor elementor-381\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cf66842 e-flex e-con-boxed e-con e-parent\" data-id=\"cf66842\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-54cf979 elementor-widget elementor-widget-html\" data-id=\"54cf979\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<!DOCTYPE html>\r\n<html lang=\"en\">\r\n<head>\r\n  <meta charset=\"UTF-8\" \/>\r\n  <meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\"\/>\r\n  <title>Refund & Returns Policy \u2013 Get Wet<\/title>\r\n  <link href=\"https:\/\/fonts.googleapis.com\/css2?family=Playfair+Display:wght@400;600&family=DM+Sans:wght@300;400;500&display=swap\" rel=\"stylesheet\"\/>\r\n  <style>\r\n    *, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; }\r\n\r\n    body {\r\n      font-family: 'DM Sans', sans-serif;\r\n      background: #f4f7fa;\r\n      color: #1a1a2e;\r\n      min-height: 100vh;\r\n      padding: 2.5rem 1rem 4rem;\r\n    }\r\n\r\n    .gw-wrap {\r\n      max-width: 860px;\r\n      margin: 0 auto;\r\n    }\r\n\r\n    \/* HERO *\/\r\n    .gw-hero {\r\n      background: linear-gradient(135deg, #0a2e4a 0%, #0f4c75 60%, #1a6fa8 100%);\r\n      border-radius: 16px;\r\n      padding: 3rem 2.5rem 2.5rem;\r\n      margin-bottom: 2rem;\r\n      position: relative;\r\n      overflow: hidden;\r\n    }\r\n    .gw-hero::before {\r\n      content: '';\r\n      position: absolute;\r\n      top: -40px; right: -40px;\r\n      width: 220px; height: 220px;\r\n      border-radius: 50%;\r\n      background: rgba(255,255,255,0.05);\r\n    }\r\n    .gw-hero::after {\r\n      content: '';\r\n      position: absolute;\r\n      bottom: -60px; left: 30%;\r\n      width: 300px; height: 300px;\r\n      border-radius: 50%;\r\n      background: rgba(255,255,255,0.04);\r\n    }\r\n    .gw-brand {\r\n      font-family: 'Playfair Display', serif;\r\n      font-size: 13px;\r\n      font-weight: 400;\r\n      letter-spacing: 0.2em;\r\n      text-transform: uppercase;\r\n      color: rgba(255,255,255,0.65);\r\n      margin-bottom: 0.5rem;\r\n    }\r\n    .gw-title {\r\n      font-family: 'Playfair Display', serif;\r\n      font-size: 38px;\r\n      font-weight: 600;\r\n      color: #fff;\r\n      line-height: 1.2;\r\n      margin-bottom: 0.75rem;\r\n    }\r\n    .gw-subtitle {\r\n      font-size: 14px;\r\n      color: rgba(255,255,255,0.6);\r\n      font-weight: 300;\r\n    }\r\n    .gw-badge {\r\n      display: inline-flex;\r\n      align-items: center;\r\n      gap: 6px;\r\n      background: rgba(255,255,255,0.12);\r\n      border: 0.5px solid rgba(255,255,255,0.2);\r\n      border-radius: 40px;\r\n      padding: 6px 14px;\r\n      font-size: 13px;\r\n      color: rgba(255,255,255,0.85);\r\n      margin-top: 1.5rem;\r\n    }\r\n    .gw-dot {\r\n      width: 7px; height: 7px;\r\n      border-radius: 50%;\r\n      background: #4dd0a5;\r\n      flex-shrink: 0;\r\n    }\r\n\r\n    \/* TABLE OF CONTENTS *\/\r\n    .gw-toc {\r\n      background: #fff;\r\n      border: 0.5px solid #e0e8f0;\r\n      border-radius: 14px;\r\n      padding: 1.5rem 1.75rem;\r\n      margin-bottom: 2rem;\r\n    }\r\n    .gw-toc-label {\r\n      font-size: 11px;\r\n      font-weight: 500;\r\n      letter-spacing: 0.12em;\r\n      text-transform: uppercase;\r\n      color: #8a9ab0;\r\n      margin-bottom: 0.75rem;\r\n    }\r\n    .gw-toc-list {\r\n      list-style: none;\r\n      display: grid;\r\n      grid-template-columns: 1fr 1fr;\r\n      gap: 6px 1.5rem;\r\n    }\r\n    .gw-toc-list li a {\r\n      font-size: 13.5px;\r\n      color: #1a6fa8;\r\n      text-decoration: none;\r\n      display: flex;\r\n      align-items: center;\r\n      gap: 6px;\r\n    }\r\n    .gw-toc-list li a::before {\r\n      content: '';\r\n      width: 4px; height: 4px;\r\n      border-radius: 50%;\r\n      background: #1a6fa8;\r\n      flex-shrink: 0;\r\n    }\r\n    .gw-toc-list li a:hover { text-decoration: underline; }\r\n\r\n    \/* SECTION *\/\r\n    .gw-section {\r\n      background: #fff;\r\n      border: 0.5px solid #e0e8f0;\r\n      border-radius: 14px;\r\n      padding: 1.75rem 2rem;\r\n      margin-bottom: 1.25rem;\r\n    }\r\n    .gw-section-header {\r\n      display: flex;\r\n      align-items: center;\r\n      gap: 12px;\r\n      margin-bottom: 1.1rem;\r\n      padding-bottom: 0.85rem;\r\n      border-bottom: 0.5px solid #e0e8f0;\r\n    }\r\n    .gw-icon {\r\n      width: 38px; height: 38px;\r\n      border-radius: 10px;\r\n      background: #e6f1fb;\r\n      display: flex;\r\n      align-items: center;\r\n      justify-content: center;\r\n      flex-shrink: 0;\r\n    }\r\n    .gw-icon svg {\r\n      width: 18px; height: 18px;\r\n    }\r\n    .gw-section-title {\r\n      font-family: 'Playfair Display', serif;\r\n      font-size: 20px;\r\n      font-weight: 600;\r\n      color: #0a2e4a;\r\n    }\r\n    .gw-section p {\r\n      font-size: 14.5px;\r\n      line-height: 1.75;\r\n      color: #4a5568;\r\n      margin-bottom: 0.85rem;\r\n    }\r\n    .gw-section p:last-child { margin-bottom: 0; }\r\n\r\n    \/* METRIC CARDS *\/\r\n    .gw-cards {\r\n      display: grid;\r\n      grid-template-columns: 1fr 1fr;\r\n      gap: 12px;\r\n      margin-bottom: 1.25rem;\r\n    }\r\n    .gw-card {\r\n      background: #f4f7fa;\r\n      border: 0.5px solid #e0e8f0;\r\n      border-radius: 10px;\r\n      padding: 1rem 1.1rem;\r\n    }\r\n    .gw-card-label {\r\n      font-size: 11px;\r\n      font-weight: 500;\r\n      text-transform: uppercase;\r\n      letter-spacing: 0.1em;\r\n      color: #8a9ab0;\r\n      margin-bottom: 4px;\r\n    }\r\n    .gw-card-value {\r\n      font-size: 24px;\r\n      font-weight: 500;\r\n      color: #1a6fa8;\r\n      margin-bottom: 2px;\r\n    }\r\n    .gw-card-desc {\r\n      font-size: 12.5px;\r\n      color: #8a9ab0;\r\n    }\r\n\r\n    \/* LIST *\/\r\n    .gw-ul {\r\n      list-style: none;\r\n      margin-bottom: 0.85rem;\r\n    }\r\n    .gw-ul li {\r\n      font-size: 14px;\r\n      color: #4a5568;\r\n      padding: 5px 0 5px 20px;\r\n      position: relative;\r\n      line-height: 1.65;\r\n    }\r\n    .gw-ul li::before {\r\n      content: '';\r\n      position: absolute;\r\n      left: 6px; top: 14px;\r\n      width: 5px; height: 5px;\r\n      border-radius: 50%;\r\n      background: #1a6fa8;\r\n    }\r\n\r\n    \/* HIGHLIGHT BOX *\/\r\n    .gw-highlight {\r\n      background: #e6f1fb;\r\n      border-left: 3px solid #1a6fa8;\r\n      border-radius: 0 8px 8px 0;\r\n      padding: 1rem 1.25rem;\r\n      margin: 1rem 0 0;\r\n    }\r\n    .gw-highlight p {\r\n      font-size: 14px !important;\r\n      color: #0c447c !important;\r\n      margin: 0 !important;\r\n      line-height: 1.6;\r\n    }\r\n\r\n    \/* STEPS *\/\r\n    .gw-steps {\r\n      display: flex;\r\n      flex-direction: column;\r\n      gap: 10px;\r\n      margin: 0.75rem 0;\r\n    }\r\n    .gw-step {\r\n      display: flex;\r\n      gap: 14px;\r\n      align-items: flex-start;\r\n    }\r\n    .gw-step-num {\r\n      width: 28px; height: 28px;\r\n      border-radius: 50%;\r\n      background: #0f4c75;\r\n      color: #fff;\r\n      font-size: 12px;\r\n      font-weight: 500;\r\n      display: flex;\r\n      align-items: center;\r\n      justify-content: center;\r\n      flex-shrink: 0;\r\n      margin-top: 1px;\r\n    }\r\n    .gw-step-text {\r\n      font-size: 14px;\r\n      color: #4a5568;\r\n      line-height: 1.65;\r\n      padding-top: 4px;\r\n    }\r\n    .gw-step-text a {\r\n      color: #1a6fa8;\r\n      text-decoration: none;\r\n    }\r\n\r\n    \/* SUB HEADING *\/\r\n    .gw-sub {\r\n      font-size: 15px;\r\n      font-weight: 500;\r\n      color: #0a2e4a;\r\n      margin: 1.25rem 0 0.5rem;\r\n    }\r\n\r\n    \/* DIVIDER *\/\r\n    .gw-divider {\r\n      height: 0.5px;\r\n      background: #e0e8f0;\r\n      margin: 1.25rem 0;\r\n    }\r\n\r\n    \/* CONTACT BLOCK *\/\r\n    .gw-contact {\r\n      background: linear-gradient(135deg, #0f4c75 0%, #1a6fa8 100%);\r\n      border-radius: 16px;\r\n      padding: 2rem 2.5rem;\r\n      display: flex;\r\n      align-items: center;\r\n      justify-content: space-between;\r\n      gap: 1.5rem;\r\n      margin-top: 1.5rem;\r\n      flex-wrap: wrap;\r\n    }\r\n    .gw-contact h3 {\r\n      font-family: 'Playfair Display', serif;\r\n      font-size: 22px;\r\n      font-weight: 600;\r\n      color: #fff;\r\n      margin-bottom: 4px;\r\n    }\r\n    .gw-contact p {\r\n      font-size: 13.5px;\r\n      color: rgba(255,255,255,0.65);\r\n      margin: 0;\r\n    }\r\n    .gw-contact .gw-email {\r\n      color: rgba(255,255,255,0.85);\r\n      font-size: 14px;\r\n      margin-top: 6px;\r\n    }\r\n    .gw-btn {\r\n      background: #fff;\r\n      color: #0f4c75;\r\n      border: none;\r\n      border-radius: 40px;\r\n      padding: 11px 26px;\r\n      font-size: 14px;\r\n      font-weight: 500;\r\n      cursor: pointer;\r\n      font-family: 'DM Sans', sans-serif;\r\n      text-decoration: none;\r\n      display: inline-block;\r\n      white-space: nowrap;\r\n      transition: opacity 0.2s;\r\n    }\r\n    .gw-btn:hover { opacity: 0.9; }\r\n\r\n    \/* FOOTER *\/\r\n    .gw-footer {\r\n      text-align: center;\r\n      margin-top: 2.5rem;\r\n      font-size: 12.5px;\r\n      color: #8a9ab0;\r\n    }\r\n\r\n    \/* RESPONSIVE *\/\r\n    @media (max-width: 600px) {\r\n      .gw-title { font-size: 28px; }\r\n      .gw-hero { padding: 2rem 1.5rem 2rem; }\r\n      .gw-toc-list { grid-template-columns: 1fr; }\r\n      .gw-cards { grid-template-columns: 1fr; }\r\n      .gw-section { padding: 1.25rem 1.25rem; }\r\n      .gw-contact { flex-direction: column; align-items: flex-start; }\r\n    }\r\n  <\/style>\r\n<\/head>\r\n<body>\r\n\r\n<div class=\"gw-wrap\">\r\n\r\n  <!-- HERO -->\r\n  <div class=\"gw-hero\">\r\n    <p class=\"gw-brand\">Get Wet<\/p>\r\n    <h1 class=\"gw-title\">Refund &amp; Returns Policy<\/h1>\r\n    <p class=\"gw-subtitle\">We want you to love every purchase. Here's everything you need to know.<\/p>\r\n    <div class=\"gw-badge\"><span class=\"gw-dot\"><\/span> Last updated: May 2026<\/div>\r\n  <\/div>\r\n\r\n  <!-- TABLE OF CONTENTS -->\r\n  <div class=\"gw-toc\">\r\n    <p class=\"gw-toc-label\">On this page<\/p>\r\n    <ul class=\"gw-toc-list\">\r\n      <li><a href=\"#overview\">Overview<\/a><\/li>\r\n      <li><a href=\"#refunds\">Refunds<\/a><\/li>\r\n      <li><a href=\"#eligibility\">Return Eligibility<\/a><\/li>\r\n      <li><a href=\"#exchanges\">Exchanges<\/a><\/li>\r\n      <li><a href=\"#process\">Return Process<\/a><\/li>\r\n      <li><a href=\"#shipping\">Shipping Returns<\/a><\/li>\r\n      <li><a href=\"#gifts\">Gifts<\/a><\/li>\r\n      <li><a href=\"#contact\">Contact Us<\/a><\/li>\r\n    <\/ul>\r\n  <\/div>\r\n\r\n  <!-- OVERVIEW -->\r\n  <div class=\"gw-section\" id=\"overview\">\r\n    <div class=\"gw-section-header\">\r\n      <div class=\"gw-icon\">\r\n        <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#1a6fa8\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\r\n          <circle cx=\"12\" cy=\"12\" r=\"10\"\/><polyline points=\"12 6 12 12 16 14\"\/>\r\n        <\/svg>\r\n      <\/div>\r\n      <h2 class=\"gw-section-title\">Overview<\/h2>\r\n    <\/div>\r\n    <div class=\"gw-cards\">\r\n      <div class=\"gw-card\">\r\n        <p class=\"gw-card-label\">Return window<\/p>\r\n        <p class=\"gw-card-value\">30 Days<\/p>\r\n        <p class=\"gw-card-desc\">From date of purchase<\/p>\r\n      <\/div>\r\n      <div class=\"gw-card\">\r\n        <p class=\"gw-card-label\">Refund method<\/p>\r\n        <p class=\"gw-card-value\">Original<\/p>\r\n        <p class=\"gw-card-desc\">Returned to payment method<\/p>\r\n      <\/div>\r\n    <\/div>\r\n    <p>At <strong>Get Wet<\/strong>, your satisfaction is our priority. Our returns policy lasts <strong>30 days<\/strong> from the date of purchase. If 30 days have passed since your purchase, we are unable to offer a full refund or exchange.<\/p>\r\n    <p>To be eligible for a return, your item must be unused and in the same condition that you received it, in its original packaging. To complete your return, we require a receipt or proof of purchase.<\/p>\r\n  <\/div>\r\n\r\n  <!-- ELIGIBILITY -->\r\n  <div class=\"gw-section\" id=\"eligibility\">\r\n    <div class=\"gw-section-header\">\r\n      <div class=\"gw-icon\">\r\n        <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#1a6fa8\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\r\n          <path d=\"M9 12l2 2 4-4\"\/><path d=\"M21 12c0 4.97-4.03 9-9 9s-9-4.03-9-9 4.03-9 9-9 9 4.03 9 9z\"\/>\r\n        <\/svg>\r\n      <\/div>\r\n      <h2 class=\"gw-section-title\">Return Eligibility<\/h2>\r\n    <\/div>\r\n    <p>Several types of goods are <strong>not eligible<\/strong> for return:<\/p>\r\n    <ul class=\"gw-ul\">\r\n      <li>Perishable goods such as food, flowers, newspapers or magazines<\/li>\r\n      <li>Intimate or sanitary goods<\/li>\r\n      <li>Hazardous materials, flammable liquids or gases<\/li>\r\n      <li>Gift cards and downloadable digital products<\/li>\r\n      <li>Some health and personal care items<\/li>\r\n    <\/ul>\r\n    <div class=\"gw-divider\"><\/div>\r\n    <p><strong>Partial refunds<\/strong> may be granted for:<\/p>\r\n    <ul class=\"gw-ul\">\r\n      <li>Items with obvious signs of use<\/li>\r\n      <li>Opened CDs, DVDs, software, video games, cassette tapes, or vinyl records<\/li>\r\n      <li>Items not in original condition \u2014 damaged or missing parts not due to our error<\/li>\r\n      <li>Items returned more than 30 days after delivery<\/li>\r\n    <\/ul>\r\n    <div class=\"gw-highlight\">\r\n      <p>A receipt or proof of purchase is required to complete any return. Please do not send your purchase back to the manufacturer.<\/p>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <!-- REFUNDS -->\r\n  <div class=\"gw-section\" id=\"refunds\">\r\n    <div class=\"gw-section-header\">\r\n      <div class=\"gw-icon\">\r\n        <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#1a6fa8\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\r\n          <rect x=\"2\" y=\"5\" width=\"20\" height=\"14\" rx=\"2\"\/><line x1=\"2\" y1=\"10\" x2=\"22\" y2=\"10\"\/>\r\n        <\/svg>\r\n      <\/div>\r\n      <h2 class=\"gw-section-title\">Refunds<\/h2>\r\n    <\/div>\r\n    <p>Once your return is received and inspected, we will send you an email to confirm receipt. We will also notify you whether your refund has been approved or rejected.<\/p>\r\n    <p>If approved, your refund will be processed and a credit automatically applied to your original method of payment within a certain number of business days.<\/p>\r\n\r\n    <p class=\"gw-sub\">Late or missing refunds?<\/p>\r\n    <div class=\"gw-steps\">\r\n      <div class=\"gw-step\">\r\n        <div class=\"gw-step-num\">1<\/div>\r\n        <span class=\"gw-step-text\">Check your bank account \u2014 the refund may already be posted.<\/span>\r\n      <\/div>\r\n      <div class=\"gw-step\">\r\n        <div class=\"gw-step-num\">2<\/div>\r\n        <span class=\"gw-step-text\">Contact your credit card company \u2014 it may take a few days to officially post.<\/span>\r\n      <\/div>\r\n      <div class=\"gw-step\">\r\n        <div class=\"gw-step-num\">3<\/div>\r\n        <span class=\"gw-step-text\">Contact your bank \u2014 there is often some processing time before a refund is visible.<\/span>\r\n      <\/div>\r\n      <div class=\"gw-step\">\r\n        <div class=\"gw-step-num\">4<\/div>\r\n        <span class=\"gw-step-text\">Still missing? Reach out to us at <a href=\"mailto:support@getwet.com\">support@getwet.com<\/a><\/span>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"gw-highlight\">\r\n      <p>Only regular-priced items may be refunded. <strong>Sale items cannot be refunded.<\/strong><\/p>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <!-- RETURN PROCESS -->\r\n  <div class=\"gw-section\" id=\"process\">\r\n    <div class=\"gw-section-header\">\r\n      <div class=\"gw-icon\">\r\n        <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#1a6fa8\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\r\n          <polyline points=\"9 11 12 14 22 4\"\/><path d=\"M21 12v7a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2V5a2 2 0 0 1 2-2h11\"\/>\r\n        <\/svg>\r\n      <\/div>\r\n      <h2 class=\"gw-section-title\">Return Process<\/h2>\r\n    <\/div>\r\n    <p>To initiate a return, follow these simple steps:<\/p>\r\n    <div class=\"gw-steps\">\r\n      <div class=\"gw-step\">\r\n        <div class=\"gw-step-num\">1<\/div>\r\n        <span class=\"gw-step-text\">Email us at <a href=\"mailto:support@getwet.com\">support@getwet.com<\/a> with your order number and reason for return.<\/span>\r\n      <\/div>\r\n      <div class=\"gw-step\">\r\n        <div class=\"gw-step-num\">2<\/div>\r\n        <span class=\"gw-step-text\">Our team will review your request and send return instructions within 2 business days.<\/span>\r\n      <\/div>\r\n      <div class=\"gw-step\">\r\n        <div class=\"gw-step-num\">3<\/div>\r\n        <span class=\"gw-step-text\">Pack the item securely in its original packaging along with your proof of purchase.<\/span>\r\n      <\/div>\r\n      <div class=\"gw-step\">\r\n        <div class=\"gw-step-num\">4<\/div>\r\n        <span class=\"gw-step-text\">Ship the item to our returns address and share the tracking number with us.<\/span>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <!-- EXCHANGES -->\r\n  <div class=\"gw-section\" id=\"exchanges\">\r\n    <div class=\"gw-section-header\">\r\n      <div class=\"gw-icon\">\r\n        <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#1a6fa8\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\r\n          <polyline points=\"17 1 21 5 17 9\"\/><path d=\"M3 11V9a4 4 0 0 1 4-4h14\"\/>\r\n          <polyline points=\"7 23 3 19 7 15\"\/><path d=\"M21 13v2a4 4 0 0 1-4 4H3\"\/>\r\n        <\/svg>\r\n      <\/div>\r\n      <h2 class=\"gw-section-title\">Exchanges<\/h2>\r\n    <\/div>\r\n    <p>We replace items only if they are <strong>defective or damaged<\/strong>. If you need to exchange a defective item for the same product, please email us at <a href=\"mailto:support@getwet.com\" style=\"color:#1a6fa8;\">support@getwet.com<\/a> and ship the item to our returns address.<\/p>\r\n  <\/div>\r\n\r\n  <!-- SHIPPING RETURNS -->\r\n  <div class=\"gw-section\" id=\"shipping\">\r\n    <div class=\"gw-section-header\">\r\n      <div class=\"gw-icon\">\r\n        <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#1a6fa8\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\r\n          <rect x=\"1\" y=\"3\" width=\"15\" height=\"13\"\/>\r\n          <polygon points=\"16 8 20 8 23 11 23 16 16 16 16 8\"\/>\r\n          <circle cx=\"5.5\" cy=\"18.5\" r=\"2.5\"\/>\r\n          <circle cx=\"18.5\" cy=\"18.5\" r=\"2.5\"\/>\r\n        <\/svg>\r\n      <\/div>\r\n      <h2 class=\"gw-section-title\">Shipping Returns<\/h2>\r\n    <\/div>\r\n    <p>To return your product, please mail it to our returns address: <strong style=\"color:#1a6fa8;\">Get Wet Returns, [Your Address Here]<\/strong><\/p>\r\n    <ul class=\"gw-ul\">\r\n      <li>You are responsible for the cost of return shipping.<\/li>\r\n      <li>Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted.<\/li>\r\n      <li>Delivery times for exchanged products may vary depending on your location.<\/li>\r\n      <li>For high-value items, consider using a trackable shipping service or purchasing shipping insurance.<\/li>\r\n    <\/ul>\r\n    <div class=\"gw-highlight\">\r\n      <p>Get Wet does not guarantee receipt of your returned item without a valid tracking number.<\/p>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <!-- GIFTS -->\r\n  <div class=\"gw-section\" id=\"gifts\">\r\n    <div class=\"gw-section-header\">\r\n      <div class=\"gw-icon\">\r\n        <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"#1a6fa8\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\r\n          <polyline points=\"20 12 20 22 4 22 4 12\"\/>\r\n          <rect x=\"2\" y=\"7\" width=\"20\" height=\"5\"\/>\r\n          <line x1=\"12\" y1=\"22\" x2=\"12\" y2=\"7\"\/>\r\n          <path d=\"M12 7H7.5a2.5 2.5 0 0 1 0-5C11 2 12 7 12 7z\"\/>\r\n          <path d=\"M12 7h4.5a2.5 2.5 0 0 0 0-5C13 2 12 7 12 7z\"\/>\r\n        <\/svg>\r\n      <\/div>\r\n      <h2 class=\"gw-section-title\">Gifts<\/h2>\r\n    <\/div>\r\n    <p>If the item was marked as a gift when purchased and shipped directly to you, you'll receive a <strong>gift credit<\/strong> for the value of your return. A gift certificate will be mailed to you once the returned item is received.<\/p>\r\n    <p>If the item was not marked as a gift at the time of purchase, or if the gift giver had the order shipped to themselves first, the refund will be sent to the original gift giver \u2014 who will be notified of the return.<\/p>\r\n  <\/div>\r\n\r\n  <!-- CONTACT -->\r\n  <div class=\"gw-contact\" id=\"contact\">\r\n    <div>\r\n      <h3>Need help?<\/h3>\r\n      <p>Our team is here for any refund or return questions.<\/p>\r\n      <p class=\"gw-email\"><a href=\"mailto:support@getwet.com\" style=\"color:rgba(255,255,255,0.85); text-decoration:none;\">support@getwet.com<\/a><\/p>\r\n    <\/div>\r\n    <a href=\"mailto:support@getwet.com\" class=\"gw-btn\">Contact Support &rarr;<\/a>\r\n  <\/div>\r\n\r\n  <!-- FOOTER -->\r\n  <p class=\"gw-footer\">&copy; 2026 Get Wet. All rights reserved.<\/p>\r\n\r\n<\/div>\r\n<\/body>\r\n<\/html>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-08f1be5 e-flex e-con-boxed e-con e-parent\" data-id=\"08f1be5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9571eb4 elementor-widget elementor-widget-html\" data-id=\"9571eb4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"get-wet-policy-container\">\r\n  <style>\r\n    .get-wet-policy-container {\r\n      max-width: 800px;\r\n      margin: 0 auto;\r\n      font-family: -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen-Sans, Ubuntu, Cantarell, \"Helvetica Neue\", sans-serif;\r\n      line-height: 1.6;\r\n      color: #333333;\r\n      padding: 20px 15px;\r\n    }\r\n    .get-wet-policy-container h1 {\r\n      font-size: 2.5rem;\r\n      margin-bottom: 0.5em;\r\n      color: #0056b3; \r\n      text-align: center;\r\n    }\r\n    .get-wet-policy-container h2 {\r\n      font-size: 1.5rem;\r\n      margin-top: 1.5em;\r\n      margin-bottom: 0.5em;\r\n      color: #222222;\r\n      border-bottom: 2px solid #eef2f5;\r\n      padding-bottom: 8px;\r\n    }\r\n    .get-wet-policy-container h3 {\r\n      font-size: 1.25rem;\r\n      margin-top: 1.2em;\r\n      margin-bottom: 0.5em;\r\n      color: #444444;\r\n    }\r\n    .get-wet-policy-container p {\r\n      margin-bottom: 1em;\r\n    }\r\n    .get-wet-policy-container ul, \r\n    .get-wet-policy-container ol {\r\n      margin-bottom: 1.5em;\r\n      padding-left: 20px;\r\n    }\r\n    .get-wet-policy-container li {\r\n      margin-bottom: 0.5em;\r\n    }\r\n    .get-wet-policy-container strong {\r\n      font-weight: 600;\r\n    }\r\n    .get-wet-policy-container .contact-info {\r\n      background-color: #f8fbff;\r\n      padding: 25px;\r\n      border-left: 4px solid #0056b3;\r\n      border-radius: 4px;\r\n      margin-top: 2.5em;\r\n    }\r\n    .get-wet-policy-container .contact-info h2 {\r\n      margin-top: 0;\r\n      border-bottom: none;\r\n      padding-bottom: 0;\r\n    }\r\n    .get-wet-policy-container .contact-info p {\r\n      margin-bottom: 0.5em;\r\n    }\r\n    .get-wet-policy-container a {\r\n      color: #0056b3;\r\n      text-decoration: none;\r\n    }\r\n    .get-wet-policy-container a:hover {\r\n      text-decoration: underline;\r\n    }\r\n    @media (max-width: 600px) {\r\n      .get-wet-policy-container h1 {\r\n        font-size: 2rem;\r\n      }\r\n      .get-wet-policy-container h2 {\r\n        font-size: 1.3rem;\r\n      }\r\n    }\r\n  <\/style>\r\n\r\n  <h1>Return & Refund Policy<\/h1>\r\n  <p>Thank you for shopping with <strong>Get Wet<\/strong>. We strive to ensure you are entirely satisfied with your purchase. However, if you are not completely happy with your order, we are here to help. Please review our comprehensive return and refund guidelines below.<\/p>\r\n\r\n  <h2>1. Policy Overview<\/h2>\r\n  <p>Our standard return and refund policy is valid for <strong>30 days<\/strong> from the date of your purchase. If 30 days have elapsed since your transaction, we regret that we cannot offer you a full refund or an exchange.<\/p>\r\n\r\n  <h2>2. Eligibility for Returns<\/h2>\r\n  <p>To qualify for a return, your items must meet the following criteria:<\/p>\r\n  <ul>\r\n    <li>The item must be unused, uninstalled, and in the exact condition that you received it.<\/li>\r\n    <li>It must be returned in the original packaging, including all manuals, accessories, and protective materials.<\/li>\r\n    <li>A valid receipt or proof of purchase is required.<\/li>\r\n  <\/ul>\r\n  <p><em>Note: Please do not send your purchase back directly to the manufacturer.<\/em><\/p>\r\n\r\n  <h2>3. Non-Returnable and Partial Refund Items<\/h2>\r\n  <h3>Exempt Goods<\/h3>\r\n  <p>Certain categories of products are strictly exempt from being returned. These include:<\/p>\r\n  <ul>\r\n    <li>Gift cards<\/li>\r\n    <li>Downloadable software or digital products<\/li>\r\n    <li>Custom-made, bespoke, or personalized items<\/li>\r\n    <li>Specific health and personal care items<\/li>\r\n    <li>Items clearly marked as \"Final Sale\"<\/li>\r\n  <\/ul>\r\n\r\n  <h3>Partial Refunds<\/h3>\r\n  <p>Under specific circumstances, only partial refunds may be granted (at our sole discretion):<\/p>\r\n  <ul>\r\n    <li>Any item that is not in its original condition, is damaged, or is missing parts for reasons not due to a Get Wet error.<\/li>\r\n    <li>Any item that is returned more than 30 days after the delivery date.<\/li>\r\n  <\/ul>\r\n\r\n  <h2>4. The Refund Process<\/h2>\r\n  <p>Once your return is received and thoroughly inspected by our facility, we will send you an email notification confirming the receipt of your item. We will also inform you whether your refund has been approved or rejected based on the condition of the return.<\/p>\r\n  <p>If approved, your refund will be processed promptly. A credit will automatically be applied to your credit card or original method of payment within <strong>[Insert Number, e.g., 5-10] business days<\/strong>.<\/p>\r\n\r\n  <h3>Late or Missing Refunds<\/h3>\r\n  <p>If you haven\u2019t received a refund within the expected timeframe, please follow these steps:<\/p>\r\n  <ol>\r\n    <li>Check your bank account again to ensure the funds have not posted.<\/li>\r\n    <li>Contact your credit card company or payment provider, as processing times can occasionally delay the official posting of funds.<\/li>\r\n    <li>Contact your bank, as standard processing times often apply before a refund clears completely.<\/li>\r\n  <\/ol>\r\n  <p>If you have completed all these steps and still have not received your funds, please contact our support team.<\/p>\r\n\r\n  <h2>5. Exchanges<\/h2>\r\n  <p>We only replace items if they arrive defective or damaged. If you need to exchange a defective product for the exact same item, please send us an email at <strong>[Insert Email Address]<\/strong> with details and photos of the issue, and await further shipping instructions.<\/p>\r\n\r\n  <h2>6. Gifts<\/h2>\r\n  <p>If the item was designated as a gift at the time of purchase and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received and inspected, a digital gift certificate will be emailed to you.<\/p>\r\n  <p>If the item was not marked as a gift, or if the gift giver had the order shipped to themselves to present to you later, we will issue the refund directly to the original purchaser, and they will be notified of the return.<\/p>\r\n\r\n  <h2>7. Shipping Your Return<\/h2>\r\n  <p>To return your product, please safely package and mail your item(s) to our processing facility at:<\/p>\r\n  <p><strong>[Insert Company Address Here]<\/strong><\/p>\r\n  <p><strong>Shipping Costs:<\/strong> You will be responsible for paying your own shipping costs for returning your item. Original shipping costs are non-refundable. If you receive a refund, the cost of return shipping (if a return label was provided by Get Wet) will be deducted from your total refund.<\/p>\r\n  <p><strong>Tracking & Insurance:<\/strong> For items valued over <strong>[Insert Value, e.g., $75]<\/strong>, we strongly recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item, and we are not liable for packages lost in transit.<\/p>\r\n\r\n  <div class=\"contact-info\">\r\n    <h2>Need Help?<\/h2>\r\n    <p>If you have any further questions regarding our Return & Refund Policy, please do not hesitate to reach out to our dedicated support team:<\/p>\r\n    <p><strong>Email:<\/strong> <a href=\"mailto:[Insert Email Address]\">[Insert Email Address]<\/a><\/p>\r\n    <p><strong>Phone:<\/strong> <a href=\"tel:[Insert Phone Number]\">[Insert Phone Number]<\/a><\/p>\r\n    <p><strong>Business Hours:<\/strong> [Insert Business Hours, e.g., Monday - Friday, 9:00 AM - 5:00 PM EST]<\/p>\r\n  <\/div>\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a43185c e-flex e-con-boxed e-con e-parent\" data-id=\"a43185c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0a1f71a elementor-widget elementor-widget-html\" data-id=\"0a1f71a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<!DOCTYPE html>\r\n<html lang=\"en\">\r\n<head>\r\n<meta charset=\"UTF-8\">\r\n<meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\">\r\n<title>Return & Refund Policy - GET WET<\/title>\r\n<\/head>\r\n\r\n<body style=\"margin:0;font-family:Arial, sans-serif;background:#f5f7fa;\">\r\n\r\n<!-- HERO SECTION -->\r\n<section style=\"padding:80px 20px;text-align:center;background:linear-gradient(135deg,#0a2540,#1e3c72);color:#fff;\">\r\n  <h1 style=\"margin:0;font-size:42px;\">Return & Refund Policy<\/h1>\r\n  <p style=\"margin-top:10px;font-size:16px;\">GET WET ensures a smooth and transparent return experience.<\/p>\r\n<\/section>\r\n\r\n<!-- INTRO -->\r\n<section style=\"padding:60px 20px;max-width:1100px;margin:auto;display:flex;flex-wrap:wrap;gap:30px;align-items:center;\">\r\n  <div style=\"flex:1;min-width:280px;\">\r\n    <h2 style=\"color:#0a2540;\">Easy Returns with GET WET<\/h2>\r\n    <p style=\"color:#555;line-height:1.6;\">\r\n      Customer satisfaction is our priority. If you are not fully satisfied with your purchase, \r\n      you can request a return or refund under the terms below.\r\n    <\/p>\r\n  <\/div>\r\n  <div style=\"flex:1;min-width:280px;\">\r\n    <img decoding=\"async\" src=\"https:\/\/images.unsplash.com\/photo-1584622650111-993a426fbf0a\" \r\n         style=\"width:100%;border-radius:10px;\">\r\n  <\/div>\r\n<\/section>\r\n\r\n<!-- RETURN ELIGIBILITY -->\r\n<section style=\"padding:60px 20px;background:#fff;\">\r\n  <div style=\"max-width:1100px;margin:auto;\">\r\n    <h2 style=\"text-align:center;color:#0a2540;\">Return Eligibility<\/h2>\r\n    <ul style=\"margin-top:30px;color:#555;line-height:2;\">\r\n      <li>\u2714 Product is damaged, defective, or incorrect<\/li>\r\n      <li>\u2714 Product is unused and in original packaging<\/li>\r\n      <li>\u2714 Return request made within 7 days of delivery<\/li>\r\n    <\/ul>\r\n  <\/div>\r\n<\/section>\r\n\r\n<!-- NON RETURNABLE -->\r\n<section style=\"padding:60px 20px;background:#f5f7fa;\">\r\n  <div style=\"max-width:1100px;margin:auto;display:flex;flex-wrap:wrap;gap:30px;\">\r\n    <div style=\"flex:1;\">\r\n      <h2 style=\"color:#0a2540;\">Non-Returnable Items<\/h2>\r\n      <ul style=\"color:#555;line-height:2;\">\r\n        <li>Used or installed products<\/li>\r\n        <li>Customized items<\/li>\r\n        <li>Products without invoice<\/li>\r\n        <li>Clearance or sale items<\/li>\r\n      <\/ul>\r\n    <\/div>\r\n    <div style=\"flex:1;background:#fff;padding:20px;border-radius:10px;\">\r\n      <strong style=\"color:#d9534f;\">\u26a0 Important:<\/strong>\r\n      <p style=\"color:#555;\">Returns are not accepted for used or installed bathware products.<\/p>\r\n    <\/div>\r\n  <\/div>\r\n<\/section>\r\n\r\n<!-- RETURN PROCESS -->\r\n<section style=\"padding:60px 20px;background:#fff;\">\r\n  <div style=\"max-width:1100px;margin:auto;text-align:center;\">\r\n    <h2 style=\"color:#0a2540;\">How to Return<\/h2>\r\n    <div style=\"display:flex;flex-wrap:wrap;gap:20px;margin-top:30px;\">\r\n      <div style=\"flex:1;min-width:200px;padding:20px;background:#f5f7fa;border-radius:10px;\">1. Contact Support<\/div>\r\n      <div style=\"flex:1;min-width:200px;padding:20px;background:#f5f7fa;border-radius:10px;\">2. Share Details & Images<\/div>\r\n      <div style=\"flex:1;min-width:200px;padding:20px;background:#f5f7fa;border-radius:10px;\">3. Get Approval<\/div>\r\n      <div style=\"flex:1;min-width:200px;padding:20px;background:#f5f7fa;border-radius:10px;\">4. Pickup \/ Ship Product<\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/section>\r\n\r\n<!-- REFUND POLICY -->\r\n<section style=\"padding:60px 20px;background:#f5f7fa;\">\r\n  <div style=\"max-width:1100px;margin:auto;\">\r\n    <h2 style=\"color:#0a2540;text-align:center;\">Refund Policy<\/h2>\r\n    <p style=\"color:#555;line-height:1.8;margin-top:20px;\">\r\n      Refunds are processed after product inspection within 5\u20137 business days. \r\n      The amount will be credited to the original payment method.\r\n    <\/p>\r\n  <\/div>\r\n<\/section>\r\n\r\n<!-- REPLACEMENT -->\r\n<section style=\"padding:60px 20px;background:#fff;\">\r\n  <div style=\"max-width:1100px;margin:auto;display:flex;gap:30px;flex-wrap:wrap;\">\r\n    <div style=\"flex:1;\">\r\n      <h2 style=\"color:#0a2540;\">Replacement Policy<\/h2>\r\n      <p style=\"color:#555;\">\r\n        Free replacement is available for damaged or defective products. \r\n        Replacement is subject to stock availability.\r\n      <\/p>\r\n    <\/div>\r\n    <div style=\"flex:1;background:#f5f7fa;padding:20px;border-radius:10px;\">\r\n      <strong>\u2714 Replacement available if product is defective<\/strong>\r\n    <\/div>\r\n  <\/div>\r\n<\/section>\r\n\r\n<!-- SHIPPING -->\r\n<section style=\"padding:60px 20px;background:#f5f7fa;\">\r\n  <div style=\"max-width:1100px;margin:auto;\">\r\n    <h2 style=\"color:#0a2540;\">Shipping Charges<\/h2>\r\n    <p style=\"color:#555;\">\r\n      Free return shipping for damaged or incorrect items. \r\n      Other returns may include shipping cost deduction.\r\n    <\/p>\r\n  <\/div>\r\n<\/section>\r\n\r\n<!-- CANCELLATION -->\r\n<section style=\"padding:60px 20px;background:#fff;\">\r\n  <div style=\"max-width:1100px;margin:auto;\">\r\n    <h2 style=\"color:#0a2540;\">Order Cancellation<\/h2>\r\n    <p style=\"color:#555;\">\r\n      Orders can be cancelled within 24 hours of placing the order. \r\n      Once shipped, cancellation is not allowed.\r\n    <\/p>\r\n  <\/div>\r\n<\/section>\r\n\r\n<!-- CONTACT -->\r\n<section style=\"padding:60px 20px;background:#0a2540;color:#fff;text-align:center;\">\r\n  <h2>Need Help?<\/h2>\r\n  <p>Contact GET WET support team for any return queries.<\/p>\r\n  <p>Email: support@getwet.com | Phone: +91-XXXXXXXXXX<\/p>\r\n  <button style=\"padding:12px 30px;background:#ffd700;border:none;border-radius:30px;cursor:pointer;\">\r\n    Contact Us\r\n  <\/button>\r\n<\/section>\r\n\r\n<!-- FOOTER NOTE -->\r\n<section style=\"padding:20px;text-align:center;font-size:14px;color:#777;\">\r\n  GET WET reserves the right to update this policy anytime. Returns may be rejected if conditions are not met.\r\n<\/section>\r\n\r\n<\/body>\r\n<\/html>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Refund &#038; Returns Policy \u2013 Get Wet Get Wet Refund &amp; Returns Policy We want you to love every purchase. 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